By so you must be aware of the many compelling explanations why a non-emergency medical transportation business offers entrepreneurs this type of great business model. With the growth in the medical care industry and the explosion of baby boomer retirees, this market is big and set to get even bigger still.
In this information we look at how to take up a non-emergency medical transportation (NEMT) business. Understand a few of the steps which are involved and a few of the areas of this business that you will need to consider.
Franchise or Independent Operator?
Nowadays there are several players offering non-emergency medical transportation franchises. Entrepreneurs benefit with the franchise model as they can operate under an established brand and get advice and training RouteGenie to begin with and run a business. However, with the franchise fees that must definitely be paid initially and on an ongoing basis, the upside potential for profit is reduced. In the event that you do your homework, you will find this business is not too difficult and it is possible to set up and thrive independently.
Choosing the Right Area
Give some thought to the demographics of the region what your location is setting up your business. Try to find statistics that prove that there are certainly a good portion of elderly, disabled or Medicaid citizens living nearby. Compile a listing of hospitals, dialysis centers, retirement homes, assisted living centers and other relevant operations. You might even make initial experience of some of those organizations and find out concerning the transportation solutions that they already have in place.
Research the Competition
Identify all of the major competitors that you will have in your area and evaluate them when it comes to their strengths and weaknesses. You may decide to incorporate parts of these business design into your own business and reject other parts. Learn around you are able to about them by reading their websites and calling their offices to ask questions. You may also spend some time following around some of these vans to be able to know the way they work and to discover exactly who their customers are.
Getting Started – Licenses and Permits
Regulations and requirements for medical transportation businesses vary from state to convey so you must make enquiries at the area level to discover what your obligations are.
While available of transporting paying customers in one place to some other you will need some type of permit, just like a taxi driver does. Your application for this kind of license will soon be handled by transportation authorities at their state or local level. Due to the nature with this work, some states will also require businesses in this industry to be registered with local health authorities.
There are often other paperwork that really needs to be done such as registering your business name, getting a small business license (possibly more in the event that you serve multiple counties) and zoning considerations in the event that you run a home business.
Vehicles and Equipment
It is common for medical transportation services to purchase regular vans, either new or used, and then have them fitted out to accommodate special needs clients. Business owners typically start out with one vehicle and gradually add for their fleet as their business grows.
The most effective vans for an ambulette have a high raised roof and doorways. Access is generally privately of the car but can be at the rear.
Some operators still use manual lifts to simply help them get wheelchair passengers into and out of these vans. However, you ought to be able to offer a quicker, more professional service when you have a modern hydraulic lift installed.
Once inside the van, wheelchairs could be fastened to various securing devices so they don’t move during transit. Vehicles also require customized seatbelts for wheelchair bound passengers. You may also improve the grade of your service when you have some comforts like TV and air conditioning.
A good sized van that’s properly kitted out should have the ability to transport four wheelchair bound passengers at any given time along with have extra seats designed for caregivers. Depending on your own clients, it’s also possible to desire a space in your van that will allow you to suit in a traveler that’s confined to a stretcher.
To guard yourself from unforeseen events you will need to purchase a variety of insurance policies. An over-all liability insurance plan will ensure that you will be covered in situations where your web visitors are injured or suffer losses while they are in your care. You will also need regular automotive insurance to guard yourself in cases when your vehicles are damaged, stolen or associated with traffic accidents.
Decide how you want to collect payment for your services. You could have to invoice medical institutions on a monthly basis or you may need to process charge card payments for individual clients. In the event that you service large clients like Medicaid then it could be as simple as receiving a register the mail each month. Talk for some prospective clients and look at what their needs are. Find out what payment options your competitors are offering.
Give some thought to your operating hours. The most effective ambulette services in the market usually offer weekday service from morning to late through the night with decent hours on Saturdays too. As a sole operator you will soon be limited in the hours as possible take on. As you expand into a multi-driver operation you will have the ability to offer more flexible scheduling to clients.
In the event that you start out doing all the driving while also managing your business you will quickly get burnt out. In order to grow you’ll need to step back and hire some drivers so you can transfer to a just management and marketing orientated role.
Staff should have a drivers license which allows them to take passengers and they are often subject to certain standards or requirements at the area level. No real matter what you must make sure that your staff are trained on the best way to do the practical side of the job. They need to find out how to help passengers and their caregivers while they get in and out of vehicles. They need to also be instructed to smile and make pleasant conversation if the ability arises so they help your brand to gain a confident reputation.
There are many other ways to advertise a non-emergency medical transportation business. For a few ideas on markets as possible target read our article on Medical Transportation Business Opportunities.
Initially you will need to venture out and meet prospective clients and possibly even bid to try and win contracts. However, if your team are carrying out a good job you then will find that eventually business should come directly for you through word of mouth and referrals.
You are able to of course enhance your chances of having calls from private paying clients should you only a little advertising. An internet site that comes up in the search results when people search for ambulette services in your area can definitely help. A tiny Yellow Pages listing will also almost certainly be worth the cost. You are able to more or less try any method that other local service businesses are utilizing to market themselves. Vehicle advertising is perfect for exposure and flyers, postcards or door hangers may act as well.